To report a lost Credit Card or ATM/Debit Card do not email us. Call the below numbers as soon as you are aware of the loss:

LOST CREDIT CARD
To report a lost NVB Visa^© Card (CREDIT CARD), 24 hours /day call: 800-558-3424.

LOST ATM/DEBIT CARD
To report a lost MasterMoney ATM/Check Card (ATM/DEBIT CARD), during working hours (8:00 a.m. - 4:00 p.m.) call: 660-562-3232 or 816-364-5678 and after hours call 800-554-8969.